There are several collection agencies that violate FDCPA (Fair Debt Collection Practices Act) norms while collecting debts. As for example, people on the web complain against Ander Financial Network (Afni Inc.) and
Midland Credit Management (MCM) saying that they violate FDCPA rules. Read on to know what you should do when you receive a call from such companies.
How to handle a phone call from collection agencies:
You should do the following when a collection agency calls you for debt collection.
• Check whether or not the SOL has expired: After a debt collector contacts you for payments, always check whether or not the SOL (Statute of Limitations) has expired on that particular debt. You should also verify whether or not the debt had already been passed to several agencies before it was sold to the specific collection agency (such as, Midland Credit Management or Ander Financial Network).
• Do not lose temper: Whenever you receive a call from a collection agency, it is quite important not to lose your temper no matter what the collector says. It is also advisable that you don’t make friendship with the debt collector. Try to be professional and authoritative while dealing with collection agencies.
• Don’t disclose private information: It is advisable that you speak as little as possible with the debt collector. Don’t give out information like where you work, your checking and bank account details. Try to keep focused on the negotiation no matter what the debt collector says to you.
• Communicate through mail: You should always communicate with the collection agency through mail so that you can keep the documents of the written communication for future use. Moreover, whenever a debt collector calls you for payments, you should always inform the collection agency that you prefer a written communication.
One of the greatest advantages of written communication is that if a collection agency violates FDCPA rules, you can always file a lawsuit against them along with the evidence.
There are some states, which have their own debt collection laws. You can contact the office of the Attorney General to make yourself aware of those laws. This knowledge will help you to deal with the debt collectors effectively.
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